Garrafeira Nacional reserves the right to modify, without prior notice and at any time, the information and commercial offer presented on: products, prices, promotions, commercial conditions and services. The images that illustrate each product in Garrafeira Nacional may differ from The product is subsequently delivered, and the same products are subject to stock breakage. Despite Garrafeira Nacional’s efforts, some products may present an inaccurate price, which is why the company checks the prices whenever it processes the orders. Consequently, the prices presented in Garrafeira Nacional are merely indicative and do not constitute a contractual proposal. If the effective price of the product is lower than the advertised price, Garrafeira Nacional will refund the difference. If the price is higher, Garrafeira Nacional will inform the customer of such situation by email and will wait for their decision to accept the new price or cancel the order within 15 days from the date the email was sent . Under Portuguese law, all prices presented at Garrafeira Nacional include the respective VAT rates, unless otherwise indicated. Only for resale professionals, the values ​​presented in the Garrafeira Nacional do not include VAT, and the “No VAT” information is always written, always visible and at the price. The promotions disclosed at Garrafeira Nacional may not be applicable to physical stores: GN Santa Justa, GN Conceição and GN Mercado da Ribeira.

After confirmation of the order at Garrafeira Nacional, an email will be sent to the contact address registered in the same by the customer when formalized, with all details about delivery, billing, payment information, products and values. Garrafeira Nacional suggests to all the clients the confirmation of the details of the same. If the customer does not receive the order confirmation email, they are requested to contact Garrafeira Nacional through the following contacts so that this notification is sent back to the client’s email address.If any of the details placed by the customer customer in the order are mistaken and / or the customer wishes to change some information, as long as the order has not yet been shipped, the customer is requested to contact through the following contacts as soon as possible so that the change is internally made requested by the customer. The changes in the details of orders already dispatched will have to be analyzed by the Garrafeira Nacional team so that, together with the customer, the most suitable solution is found. All orders at Garrafeira Nacional will only be processed after the actual receipt of the payment. The formalization of the order alone does not constitute a reservation of the products. If an order can not be satisfied in part or in full, the customer will be immediately contacted by Garrafeira Nacional in order to find the most appropriate solution. All orders placed at Garrafeira Have a maximum payment term of 15 days. After this deadline, the order will be automatically canceled. Orders may be canceled when expressly requested by the customer through one of the following contacts, prior to shipment of orders. After confirmation of the shipment of the order, the customer is requested to contact Garrafeira Nacional so that, together with the same, the most appropriate solution can be found. Through the Garrafeira Nacional Online Store, payments are accepted through the Multibanco Reference, MBWAY for clients with a bank account in Portugal), Bank Transfer, Paypal and Boleto Bancaria (the last one for customers residing in Brazil). The orders status at Garrafeira Nacional is comprised in 3 phases: Pending, Processing and Finalized.a) Pending – Awaits payment entry in the Garrafeira Nacional system b) In Processing – Phase in which the payment has already been received, and the order is in processing and packaging / preparation;

At the prices presented in the products, the respective shipping value is added to each order, which is calculated based on the sum of two factors: the cost of packaging and the cost of transportation. The packaging cost per bottle is € 2 (€). The cost of shipping depends on the weight of the order and its delivery destination. This port value can be simulated inside the shopping cart with the desired products added and filling all required fields of the simulator. The total shipping costs will also be automatically calculated when placing your order in the Online Store. It should be noted that the factors of this calculation may be variable and may change without prior notice.